Access governance without added cost or operational burden.

    Oversee representative identity, affiliation and credential readiness while retaining control over how access is configured, approved and monitored across your facility.

    OneCredential is provided to participating healthcare facilities at no cost, always.

    Healthcare facility professional using the OneCredential live access dashboard on a laptop

    One framework. Your access rules.

    Your facility sets its credential requirements and access policies. OneCredential assesses the supporting evidence, including evidence for facility-specific requirements. Your team retains control over access decisions without having to review or approve credential documents.

    Assessed by OneCredential

    Our team reviews credential evidence against your facility’s requirements and maintains each representative’s credential status.

    Controlled by your facility

    You define requirements, permitted areas and whether facility approval is needed before access.

    Visible to your team

    Authorised users can see credential readiness, current visits, pending access requests and historical activity.

    Clearer oversight of representative access.

    Confidence in credential readiness

    OneCredential verifies representative identity and affiliation, assesses credential evidence and tracks expiry dates. Your team can see credential status against your facility’s requirements.

    Access under your rules

    We configure your facility’s areas, credential requirements and access rules with your team. Credential status is checked at entry, with facility approval where required.

    Visibility that informs decisions

    See current visits and access outcomes, and use visit history to understand patterns across companies and facility areas. Search and export records to support operational insights, governance reviews and audit preparation.

    Getting started

    Allow approximately one week after signing for configuration and preparation of QR codes and NFC chips. Notify visiting companies before your start date so representatives have time to meet your requirements.

    Facility access, visible from one platform.

    Move from current onsite activity to historical access evidence without maintaining paper logs or separate representative databases.

    01 · Live Access

    Know who is onsite right now.

    See active representatives, pending approvals and denied access attempts by facility area, together with the access requirements currently governing that area.

    • Area-specific access
    • Current onsite status
    • Pending and denied activity
    OneCredential live access dashboard

    02 · Facility Oversight

    Understand how representative access is being used.

    With custom reporting, review access volumes, denied attempts, manual interventions, automatic checkouts, after-hours activity and representative trends across your facility.

    • Activity trends
    • Access exceptions
    • Operational reporting
    OneCredential facility activity summary

    03 · Access History

    Search the history, not the paper trail.

    Find representative visits by person, company, area, status or date, and export authorised records for operational review, governance oversight or audit preparation. Obtain representative contact information when needed for operational needs.

    • Searchable history
    • Area and status filtering
    • Exportable records
    OneCredential facility access history

    04 · Visit Record

    Every visit leaves an accountable record.

    Review who attended, where they went, who they were visiting, the purpose of the visit, check-in and checkout activity, and any automatic or manual actions associated with the visit.

    • Visit context
    • Check-in and checkout history
    • Facility actions
    OneCredential visit record showing visit information and check-in and checkout activity

    Keep credential information focused on access decisions.

    OneCredential is designed to help facilities work with credential status and relevant access information rather than routinely collecting every supporting document.

    Relevant information

    • Representative identity and credential status
    • Facility and area requirements
    • Relevant visit and access history

    Access responsibilities

    • Facility-defined access rules
    • Visibility appropriate to user responsibilities
    • Clear review and approval responsibilities

    Governance without duplication

    Facilities receive credential status, access outcomes and supporting audit information without routinely collecting and storing duplicate credential documents.

    Apply access controls according to your facility's needs.

    OneCredential provides the framework while your facility determines how representative access is applied across locations and clinical areas.

    Entry methods

    • QR access points
    • NFC access points
    • Mobile check-in
    • Front-desk check-in
    • Unattended Check-In

    Access controls

    • Automatic access where requirements are satisfied
    • Check-in with facility notification
    • Approval before access
    • Restricted access workflows
    • Area-specific requirements

    Operational controls

    • Location validation at self check-in
    • Immediate access notifications
    • Automatic checkout
    • Facility-defined policies and requirements
    • Role-based facility permissions

    Facility approval can be required for any area, regardless of its risk classification.

    For credentialing guidance relevant to healthcare facilities, refer to AS 5182:2018 Vendor Credentialing for Healthcare Facilities.

    The information needed to oversee access.

    Depending on role and permissions, authorised facility users can access information including:

    • Verified representative identity
    • Company and affiliation information
    • Visit purpose
    • Facility and area
    • Check-in and checkout activity
    • Check-in method
    • Point-of-entry declarations
    • Pending approval requests
    • Access decisions and exceptions
    • Historical access activity
    • Facility-wide or area-specific reporting

    Reports can be filtered, customised and exported to support operational review, governance oversight, internal review and audit preparation.

    A modern alternative to disposable access stickers.

    OneCredential representatives can carry a reusable physical badge linked to their verified identity, reducing reliance on temporary stickers and repeated manual badge issuance.

    Built for repeated access

    A consistent physical credential stays with the representative rather than being printed, written or reissued for every visit.

    Less facility administration

    Reduce the time, consumables and front-desk handling associated with issuing, replacing and managing temporary identification stickers.

    Clearer onsite identification

    Give staff a consistent way to identify registered representatives onsite, while current access eligibility continues to be governed by OneCredential status and facility-configured rules.

    Facilities remain free to apply their own local identification or visitor-badge requirements where required.

    Evidence when it matters.

    When questions arise after an access event, OneCredential provides a structured history of the representative, access decision, location, visit activity and relevant facility actions.

    Access decisions

    Maintain a record of approved, denied, pending and exception outcomes associated with representative access.

    Facility actions

    Record relevant approvals, manual check-ins, checkouts and authorised administrative actions.

    Historical evidence

    Search and export historical access records when required for operational review, investigation, governance or audit preparation.

    OneCredential can restrict representative access when potential misuse or significant access concerns are identified, while notifying relevant facilities when issues arise that may affect safe or appropriate access.

    No clinical system integration required.

    OneCredential operates independently of hospital clinical systems and is accessed through a web portal or mobile application.

    OneCredential administers the framework. Your facility retains control.

    OneCredential performs defined verification and access administration against facility-set requirements, while the facility retains policy, governance and final access authority.

    OneCredential responsibilities

    • Verification of representative identity
    • Verification of company and affiliation relationships
    • Assessment and approval of credential evidence, including facility-specific requirements
    • Credential readiness monitoring
    • Expiry and update management
    • Application of facility-configured access rules
    • Check-in and checkout workflows
    • Facility reporting and audit evidence
    • Maintenance of access history

    Facility responsibilities

    • Defining access requirements
    • Configuring locations and areas
    • Selecting approval workflows
    • Assigning authorised facility users
    • Approving or declining visit access where required by the facility’s workflow
    • Maintaining local policies and restrictions
    • Retaining final authority over who may access the facility

    Supporting established healthcare access governance.

    OneCredential brings established processes for managing healthcare industry representative access into a structured digital workflow, supporting consistent application of facility requirements and clearer oversight.

    Explore Governance & Standards

    Ready to strengthen your facility's access governance?

    See how OneCredential can be configured around the requirements of your facility.