Governance Built for Healthcare
OneCredential provides a structured framework for healthcare representative credentialing and access. Our team combines training in document credentialing with experience across healthcare and healthcare industry representation. Defined assessment guidelines support a consistent approach.
Designed for Australian healthcare, the platform brings together credential requirements, facility-defined access workflows, facility oversight and records of relevant decisions.
Built to adapt as requirements change.
OneCredential's governance framework and operating system are kept informed by healthcare facilities, peak industry bodies, industry employers, representatives and governance stakeholders.
Changes in recognised standards, regulatory expectations, operational experience and emerging risks are incorporated into the continuing development of the platform.
Discuss your security requirements
Security requirements should be reviewed as part of your facility’s due diligence. Speak with our team about the platform’s current position, the documentation available and any work still in progress.
- Identify the information your facility needs to assess the platform
- Confirm which controls and supporting documentation are currently available
- Review any requirements before proposed use
This website is not a substitute for a security assessment. Any requirements for your organisation should be confirmed directly with our team.
Informed by AS 5182
Guidance from Australia’s national framework for vendor credentialing
AS 5182:2018, the Australian Standard for vendor credentialing in healthcare facilities, informs OneCredential’s approach to healthcare industry representative credentialing and access. Reference to the Standard does not imply certification or endorsement of OneCredential.
Developed through national healthcare consensus
AS 5182 was prepared by Standards Australia Technical Committee HE-033, with representation from organisations across healthcare, clinical practice, procurement, infection prevention, medical technology, medicines, pathology and certification.
Committee representation included:
- Australian Healthcare and Hospitals Association
- Day Hospitals Australia
- Australian Nursing and Midwifery Federation
- Australian and New Zealand College of Anaesthetists
- Australasian College for Infection Prevention and Control
- Health Purchasing Victoria
- Medical Technology Association of Australia
- Medicines Australia
- IVD Australia
- Pathology Australia
- Association of Accredited Certification Bodies
Governance That Can Be Explained
Important credential and access decisions should be capable of being understood and evidenced after the event. OneCredential creates a traceable record of:
- The requirement being assessed
- Credential status at the relevant time
- Approvals, exceptions and rejections
- User and system actions
- Check-in and access activity
- Date and time of relevant events
- Historical changes in status
These records help authorised users review relevant credential and access activity.
Evidence When It Matters
Whether responding to an audit, reviewing an incident or examining historical access, OneCredential maintains evidence of what occurred and the governance conditions that applied at the time.
Records can show:
- Who attended a facility
- When and where they checked in
- The purpose of the visit
- Credential status at the time
- Access approvals or rejections
- Exceptions and governance actions
- Relevant historical status changes
Facilities can demonstrate not simply that a governance process exists, but how it operated in practice.
Facility Control by Design
OneCredential provides the governance infrastructure while each healthcare facility retains control of its own environment.
Facilities can define requirements and access rules according to location, activity and risk. The platform operates independently of clinical and patient systems:
- No access to patient records
- No integration with clinical workflows required
- No dependency on hospital identity systems
- No requirement for facilities to maintain duplicate credential documents
- Role-based access to OneCredential information
- Configurable facility and location-level access rules
Information handling
The credentialing workflow is intended to reduce unnecessary collection and duplication of personal information. Discuss your organisation’s information-handling needs with our team, including:
- Information needed for credential assessment
- Visibility appropriate to employer and facility responsibilities
- Reducing duplicate collection and handling of documents
- Retention and access requirements before proposed use
Facilities can work with relevant credential status and access information rather than routinely collecting every underlying document.
Our Governance Principles
Consistency
Requirements and decisions are applied through defined processes.
Proportionality
Controls are matched to the risk associated with the location and activity.
Privacy-conscious handling
Avoid unnecessary collection and duplication of personal information.
Accountability
Important decisions and actions are recorded and capable of review.
Facility Autonomy
Each facility determines the requirements and access rules appropriate to its environment.
Designed for Australian healthcare
OneCredential is an Australian-founded platform designed for Australian healthcare facilities, healthcare industry employers and representatives.
Discuss your facility’s operational, information-handling and security requirements with our team before deciding whether the platform is suitable for your organisation.
Explore the OneCredential Governance Framework
Explore credential governance and facility access workflows, and discuss your organisation’s security and information-handling requirements.